BMO Harris Bank

Reviews

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  Terrible. I went there to cash my payroll check from my second job as a contracted therapist. I didn’t have time to drive to my credit union and My direct deposit wasn’t set up yet. My payroll check was issued by BMO Harris and this location is a mile from my house. I had cashed my previous check without an account there at the Richfield location. They were friendly kind and quick. This location however was the exact opposite. The teller had to ask the manager a question about my check so he came over totally ignored the question and started helping other people. I stood there for 25 minutes being completely ignored. She also started helping other people. So I am standing there feeling super uncomfortable for 25 minutes. She finally asks him at 456 pm and he tells her she needs to call and verify. She tells me “ I have to call and verify if they are even there” then she calls leaves a message and tells me “ you can just go to the Richfield location since they might know you. Or you can wait to see if they call but they are probably closed” I have never been so poorly treated. Then she asks me if I want to open an account. Lol the worst part is after I had went to the other location prior to this. I actually was considering opening an account and possibly getting a loan with them that day. Nope no way. If that’s how they treat people I want nothing to do with them.
  By Katy Kessler, October 24, 2017

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